This short course introduces the concept of emotional intelligence (EI) — the ability to recognise, understand and manage your own emotions and the emotions of others. You will explore key EI attributes such as self-awareness, self-management, self-regulation, self-motivation and empathy, and learn practical techniques to apply them in everyday life, in leadership and in the workplace.
Module 1 – What is Emotional Intelligence?
Module 2 – Self-Awareness and Self-Management
Module 3 – Self-Regulation and Self-Motivation
Module 4 – Empathy and Social Skills
Module 5 – Verbal and Non-Verbal Communication
Module 6 – Emotion Regulation Tools
Module 7 – Emotional Intelligence in the Workplace
Module 8 – Applying EI to Leadership and Relationships To apply for this course, you must complete an application form. This can be emailed or posted to you or downloaded from our website. Please ensure you also read the Domestic Student Handbook provided to you with this Course Outline prior to completing an application form.
Fees include all equipment and resources required for training and assessment.

Instructor
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Coursila made learning feel simple and flexible. The lessons are clear, practical, and easy to follow. I can study at my own pace without feeling overwhelmed at all.
Thanks to Coursila, I upgraded my skills faster than expected. The instructors explain concepts clearly, and the course structure keeps me motivated from start to finish.
I love how Coursila combines quality content with real-world examples. It’s perfect for busy learners who want to grow skills without sacrificing work or personal time.
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0469098663
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